Melvin communicated thoroughly before and during the process, arrived early for his appt, was very Covid aware, and the repair cost was the same as the estimate. Perfect! -
Melvin was excellent! He was communicative, curteous,and showed me how to care for my fire place. I would definitely use this company again for future repairs.
Melvin came in laid down his tarp and proceeded to clean the chimney. He stated how long the process would take and was finished within the time frame. Clean and professional.
Melvin was professional, he adhered to all COVID guidelines without being asked. He was on time, arriving within the time we scheduled and with an ETA when he was on the way. I had a new gas fireplace reviver installed. He was able to complete the job efficiently and his price was reasonable. If you need service with your fireplace, I suggest you give him a call.
Melvin arrived when he said he would, and wasted no time in diagnosing the problem. He was super friendly, professional, and very helpful. He fixed the problem and we have been enjoying our fireplace ever since. If I ever have another issue with my fireplace, this is the contractor I will insist on calling. Thanks for the awesome service!
Melvin is exceptional, punctual, thoughtful. He was efficient and handled the issue with my gas fireplace insert and had the necessary part for an inoperative pilot light. While other companies indicated it could be weeks before they could schedule an appointment, this company handled it within two days of the call.
Melvin was great. When I initially contacted him about the job he gave a thorough explanation of exactly what he would do and how much it would cost. He showed up when ha said he would, was polite, and did a good job. He kept the area clean while he was working and when he finished. Melvin was also helpful with explaining how the fireplace worked. Quality work at a good price. Will use again for future chimney work.
I was very pleased with our professional. He showed up on time. He explained the process. He showed us before and after pictures. He answered all of our questions. And he didn't leave a mess. We will definitely use him for all of our chimney needs in the future.
Melvin was great. Laid out exactly what he could and could not do. He even cleaned a second chimney at the same appointment after we asked him to. Very nice and professional.
Melvin arrived early and diligently worked to clean my chimney which had not been cleaned since 1952. The creosote was so heavily packed that he wasn't able to remove it. He admitted it and did not charge for his effort. After I get a new chimney lining, I will be using the services of Chimney Pro annually.
It was easy to schedule, service was prompt, and our service man, Melvin was professional, thorough, and took time to explain operation of our gas fireplace. Very friendly and courteous and we would call him again.
Knowledgeable and quality service provided on ensuring chimney was in good condition to use and clean. Very professional with quick turnaround to provide service. Highly recommended!
Melvin was great. He showed up on time (as scheduled) and got to work. The chimney to my outdoor fireplace looks great. Will have him back soon to clean my other two indoor fireplaces.
Melvin showed up on time, cleaned the chimney and then performed an inspection. We are buying a new house and needed to know the condition of the fireplace and chimney before we could use it confidently. I would definitely recommend his services
Did an great job cleaning and inspecting our hybrid fireplace in a newly purchased home! Showed up within the time window scheduled. Polite and friendly. You won't be disappointed.
Melvin did an amazing job. He showed up on time and was very pleasant. He showed me how to work to fireplace and even gave suggestions on how other people decorate their gas fireplaces.
Melvin did a great job cleaning all our fireplaces. He answered all the questions we had regarding the fireplace & the chimneys. As a first time user we feel comfortable using them now. Thanks.
Melvin was on time and able to figure out the problem quickly. He provided the solution to the problem, fixes the problem and answered all my questions about my fireplace and his charges were reasonable as well. Will always choose Melvin for any future needs or issues with my fireplace.
Was very impressed with this service. The communication was excellent and prompt. Mel came out to service our fireplace. He was polite, professional, and extremely knowledgeable